Education

Top US University Steps up Salesforce Storage Management with External Archiving Leveraging AWS Cloud

Customer Overview

Founded in 1976, the university is the largest private University in North America, offering over 20 undergraduate and graduate degree programs - online and locations nationwide. They are a pioneer of many innovations that serve working students today.

Challenges

  • The leading educational institute was using Salesforce extensively and was dealing with a huge volume of data (nearly 600GB). The volume of the historical data was huge that basically included old Cases & Emails.
  • Apart from this, they also had a big chunk of Field History Data that they wanted to archive. 
  • As the data they were dealing with were highly sensitive in nature, they were looking for an archiving solution that can take care of the security aspects. 
  • They already had an infrastructure set with AWS Postgres to keep the archived data of their Salesforce system. So, they were looking for a solution that supports AWS. 
  • They were also looking for a solution that can help them view the archived records using the console app.
Impressive Product, Very well architected.
DataArchiva is an impressive product – it exceeded our requirements for an archival solution. It is well-architected, with multiple archiving options – within Salesforce and external to Salesforce, with considerable flexibility on archival criteria and automation capabilities. We highly recommend that any organization that is looking to optimize their Salesforce environment and save on storage should consider DataArchiva as a solution.

Solutions

  • We implemented the solution and did the initial data migration ensuring uninterrupted business operations. 
  • DataConnectiva, our external archiving solution for Salesforce offered structured data archiving solution and archived all the historical data including old cases, emails, and field history records into the AWS Postgres database.
  • By periodically archiving historical data, our solution reduced the recurring additional data storage costs and maintained CRM performance. 
  • They were able to see all the archived records using the console app.
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DataArchiva is the ONLY Native Data Archiving Solution for Salesforce using Big Objects that help Salesforce application users archive their historical data without losing data integrity.

For more info, please get in touch with us  [email protected]